A common definition of supply chains is that a supply chain consists of all parties involved, directly or indirectly, in fulfilling customer requests. This clearly points at the potential for optimising processes with both downstream and upstream parties in the chain or network.

In this course, students will obtain a broad understanding of the importance and impact of inter-firm collaboration in supply chains, covering strategic, tactical and operational dimensions. More specifically, this course provides an overview of the concepts as needed for successfully managing supply chain collaboration. In doing so, real-world examples are used to illustrate the practical applicability and relevance of these concepts.